Before viewing this content, test your knowledge of effective Sales and Marketing techniques with a question from one of our Skills Assessments!
If, during your cold call, you are asked a question to which you don't know the answer, which of the following responses is the least good?
a -
Ask: Is that important to you?
b -
Say: "I'm sorry. I don't know, but I'll find out and get back to you."
c -
Tell them: I believe the answer is "X", but the salesperson will be able to give you a more definitive answer when you meet.
d -
Say "That's a very good question. Why do you ask?"
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